高情商说话-宝阳悦读网

　　　　

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高情商说话

作者：谷厚志

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内容简介:

日本著名投诉处理专家谷厚志先生将自己多年与形形色色的顾客打交道的经验总结成5大核心要点和31个说话技巧，并列举了大量经典的沟通实例，全面系统地介绍了各种高情商说话方式，其中涉及人际交往、职业生涯、为人处世等多个层面，帮你掌握说话技巧，提高说话能力，从而扩大交际圈，获得升职机会，改变自己的命运。本书是一本零基础、无门槛、拿来即用的高情商说话手册，让你轻松快速搞定说话难题。

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