餐饮服务员职业技能标准培训（第2版）-宝阳悦读网

　　　　

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餐饮服务员职业技能标准培训（第2版）

作者：李焕

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内容简介:

餐饮服务不仅是一门技术，更是一门艺术。本书的编写是本着培养优秀餐饮服务员这一初衷进行的，书中对餐饮服务员应知应会的职业技能进行了全方位介绍，包括服务礼仪、服务用语、餐巾折花、端托服务、摆台技巧、点菜技能、酒水服务、上菜服务、撤换服务及推销技能等。除此之外，本书还详细介绍了餐饮服务过程中各种特殊情景的处理方法以及一些相关的餐饮行业知识。全书文字讲解浅显易懂，知识体系科学完善，是一本实用性非常强的培训类书籍。

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