旅游服务礼仪-宝阳悦读网

　　　　

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旅游服务礼仪

作者：李博洋

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内容简介:

旅游服务礼仪概述，如礼仪的起源与本质、礼仪的内涵与结构、礼仪的特征与旅游服务礼仪的功能、东西方礼仪差异等：旅游服务礼仪原理，如人际关系的发展规律、旅游服务礼仪原则等：旅游服务仪容礼仪；旅游服务仪表礼仪：旅游服务仪态礼仪，旅游服务用语礼仪；涉外服务礼仪．旅游交通服务礼仪，住宿服务礼仪；餐饮服务礼仪；游览娱乐购物服务礼仪：会展服务礼仪；游客与旅游目的地居民礼仪：旅行社服务礼仪等。

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